Riband

Support

Quick answers first. If yours isn't here, email us and a person will reply.

I bought Premium. How do I get it on a new phone?

Sign in to the new phone with the same Apple ID or Google account you bought it with, then open Profile → Premium → Restore Purchases. Premium is a one-time purchase, so it's yours on any phone using that account.

How do I move my library to a new phone?

Riband has no account and no sync, so your library lives on the phone. On the old phone, open Profile → Export a Backup and save the file somewhere you can reach from the new phone.

On the new phone, open Profile → Restore from Backup and pick that file. Restoring replaces whatever is on the new phone.

Scanning didn't find my book.

Riband looks books up in Open Library, which doesn't have every edition. Type the title and details in yourself; the book is saved and tracked just the same. Books scanned while you were offline are filled in once you're back online.

My reminders arrive late (Android).

Android can hold a reminder back by up to an hour unless Riband is allowed to set exact alarms. When you set up a reminder, follow the prompt, or go to your phone's Settings → Apps → Riband → Alarms & reminders and turn it on. Also check that notifications are allowed for Riband.

How does the free trial work?

You start it yourself from the upgrade screen, and it unlocks everything for 30 days. When it ends, the free limits apply again unless you buy Premium. Nothing is charged automatically, and nothing you added is lost.

How do I delete my data?

Everything is stored only on your phone. Delete a single title from its edit screen, erase everything with Profile → Erase Everything, or delete the app. We don't hold a copy. The Privacy Policy explains what little leaves your phone.

Still stuck?

Email us. For a bug, it helps to include your phone model and the app version (shown in your phone's app settings).

Email spendmind05@gmail.com